Delivery
- What are the fulfilment charges?
- What delivery services do you offer and which carriers do you use?
- What is the weight/dimensions restrictions for Large Letter?
- What is the weight/dimensions restrictions for parcel?
- Is shipment tracking available?
- What is the cut off times for same day despatch?
- What are the estimated delivery times for each service?
- How are Estimated Delivery Dates (EDD's) Calculated?
- Can I choose which final mile carriers are used?
- Can you ship my items internationally?
- Postcode Restrictions
- Losses and Claims for orders despatched by Orange Connex
- How long do I have to raise a claim and how long is the claim valid for?
- What can I claim for?
- What document is needed to raise a claim?
- How am I compensated for losses?